All of our products carry a 28-day customer satisfaction guarantee. If you are not satisfied, simply return the unopened product for a full refund less any shipping charges. Your acceptance of the terms of purchase means you agree to and understand the refund policy.
To cancel an order for whatever reason, please email us directly at ClarkesCBD@gmail.com before 16:30 the same working day as your order was made to ensure that it hasn't yet been sent.
We take customer satisfaction very seriously. All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse.
Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48hrs. Please contact us and provide detailed information for any product damaged during shipping within that time.
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During the checkout process, you will be given the complete terms of your purchase. Included in those terms is your clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These products have not been evaluated by the FSA. These products are a food supplement and not intended to treat, cure or prevent any disease. Do not use if under 18, pregnant or breast feeding. Always consult with your health care provider before making any medical decisions.
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